Service Administrator - Commercial Vehicles
Due to the continued expansion, we are looking to recruit a Service Administrator to work from our base in Coalville, Leicestershire.
The Role
- Front of house duties including greeting customers, taking calls and answering email queries
- Liaising with the workshop controllers to book services and inspections for cars, vans and HGVs
- Scheduling work for inspections and safety checks
- Uploading booking requests and costs to fleet vehicle data bases for approval
- Sending completion paperwork to customers and updating fleet databases
- Sending quotes to customers for work required and gaining approval for work to proceed
- Updating customers with regular updates whilst their vehicles are onsite
- Completing bookings and taking payments
The Candidate
- You will have the ability to work in a fast-paced environment, working alongside both the light vehicle and heavy good vehicle workshops
- Strong data entry skills with a keen eye for detail
- Proficient in MS Word and Excel
- Must have strong organisational skills with the ability to prioritise tasks during a changing workload
- Ability to work alone and as part of a team
- Experience using 1Link and CV Link would be an advantage
Working Hours
- Working hours are to be covered between 08:00 to 18:00 Monday to Friday on an 8.5 hour shift pattern. Early or late shifts available to be discussed. Saturday 07:30 to 13:00 on a 1 in 2 basis.
- Overtime opportunities dependant on workloads