Join Our Team as a Bookings Coordinator
Are you an experienced Admin & Clerical professional looking for a new opportunity in Coalville, Leicestershire? Our client, a leading Commercial Vehicle company, is seeking a Permanent Bookings Coordinator to join their team.
The Role
- Front of house duties including greeting customers, taking calls and answering email queries
- Booking MOTs for both cars, motorbikes, light commercials and heavy goods vehicle
- Booking tacho calibrations
- Booking washes, steam cleans and valets
- Booking customer vehicles in for maintenance and repairs
- Chasing customers for late and failed to attend bookings
- Rebooking vehicles for return customers
- Sending MOT reminders to Car and Van customers
The Candidate
- Previous experience in a commercial vehicle or garage environment.
- You will have the ability to work in a fast-paced environment, working alongside both the light vehicle and heavy good vehicle workshops
- Polite and approachable manner for both phone and face to face bookings and also be computer literate
- Proficient in MS Word and Excel
- Must have strong organisational skills
- Ability to work alone and as part of a team
Benefits
- Free onsite parking
- Free use of onsite gym
- Team building activities
- Additional holiday entitlement for time served
- Upskill and training opportunities
Working Hours
- Working hours are to be covered between 08:00 to 18:00 Monday to Friday on an 8.5 hour shift pattern. Early or late shifts available to be discussed. Saturday 07:30 to 13:00 on a 1 in 2 basis.
- Overtime opportunities dependant on workloads